🛡️ Privacy Policy

1. Personal Data We Collect

At Iruz Labs, we collect the following information:

• Identification data: name, email, phone number (optional).
• Account data: username, encrypted password.
• Usage data: interactions, history, preferences, technical logs.
• Billing data (if applicable): tax ID, company name, fiscal address.
• Payment data: processed by third parties; Iruz Labs does not store complete card data.

2. Purpose of Processing

Primary purposes:

• Provide access and operation of Iruz Labs.
• Create and manage user accounts.
• Process payments, billing, and subscriptions.
• Provide technical support and customer service.
• Improve performance, accuracy, and security of the service.

Secondary purposes (optional):

• Send commercial communications, updates, or promotions.
• Perform aggregate analysis to improve user experience.

If you do not want your data used for secondary purposes, you may request this via email.

3. Data Transfers

Data may be shared with:

• Service providers necessary for SaaS operation (hosting, analytics, AI providers, payment processors).
• Competent authorities if required by law.

We do not sell or rent personal information.

4. ARCO Rights

You have the right to: Access, Rectify, Cancel, or Object to the processing of your personal data.

To exercise these rights, you may send an email to: privacy@iruzlabs.com

5. Information Security

We implement technical and administrative measures to protect personal data against loss, misuse, unauthorized access, or disclosure.

6. Use of Artificial Intelligence

Data entered by the user may be processed by AI models to generate results. Iruz Labs will not use the entered information to train new proprietary models without explicit user consent.

7. Data Retention

Data will be retained for the time necessary to fulfill processing purposes or as required by law.

8. Modifications to Privacy Policy

Any changes will be published at firmaramirez.com. Continued use of the platform implies acceptance of such changes.

9. SMS / Text Messaging

When you text a business that uses our platform, we process your mobile phone number and the content of your messages in order to deliver replies on that business's behalf.

We do not sell, rent or share mobile phone numbers or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Information is shared only with service providers that help us deliver messages (such as our messaging carrier), and only as needed to provide the service.

Reply STOP at any time to opt out, or HELP for help. See our SMS Messaging Terms & Consent.

10. Contact

For questions or requests related to this Privacy Policy:

📩 privacy@iruzlabs.com